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One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs

One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond - Style & Design Centre
Bring your design ideas to life with this interactive tool.
One Step Beyond - Style & Design Centre
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs

Warranty

Return Policy

If you are not 100% satisfied with our products, please return to One Step Beyond™ for a full refund. Refunds will only be provided if the complete order is returned in its original condition and packaging.

Product Warranty

1-year Warranty

For a period of one (1) year from the date of purchase, One Step Beyond will repair or replace any product found to be defective as a result of faulty workmanship or materials to the original purchaser, providing the Hardwood Decorative Stair Risers or Trim Panels were installed according to the instructions provided and remains on the stair or in the room where originally installed. This warranty does not cover failure of parts due to misuse, neglect, accident, improper alteration, improper handling, loss of color intensity due to extended exposure to sun, salt air or normal wear and tear. Please note all additional and specific warnings provided within the contents of the instruction manual.

A Note Regarding Color

The Hardwood Decorative Stair Risers & Trim Panels are manufactured with real wood materials. The variations of color, grain and surface texture, before and after staining this product are a result of the natural characteristics of real hardwood.

In the unlikely event that warranty service is required, One Step Beyond reserves the right to repair or replace any component of the Hardwood Decorative Stair Risers or Trim Panels. The customer is responsible for shipping cost to the factory. One Step Beyond will pay for return shipping to the customer anywhere in the contiguous United States.

Due to the natural characteristic of real hardwood, surface texture, grain definition and color will vary. We are not able to guarantee exact matches on subsequent orders.

Returns cannot be authorized due to wood grain variations.

Finish Warranty

3-year Warranty

For a period of three (3) years from the date of purchase, One Step Beyond will repair the stain and topcoat finish on our hardwood products, which are found to be defective as a result of faulty workmanship or materials to the original purchaser, providing the Hardwood Decorative Stair Risers or Trim Panels were "finished" by One Step Beyond and remains on the stairs or in the room where it was originally installed. This warranty does not cover finish damage due to misuse, neglect, accident, improper alteration, improper handling, loss of color intensity due to extended exposure to sun, salt air or normal wear and tear.

A Note Regarding Color

The Hardwood Decorative Stair Risers and Trim Panels utilize commercial finishing pre-catalyzed lacquer and topcoat products, as used in cabinetry and furniture for durability. Color matching formulas are utilized to produce and match brand colors, such as MinWax, Zar and other manufacturers' product colors. Due to process requirements, vast supply specifications and wood species orientation, slight color variations may occur when comparing the finish of the Hardwood Decorative Stair Risers or Trim Panels to other finished products.

In the case of custom colors, where the customer has provided a sample and has contracted One Step Beyond to utilize commercial matching technologies to "match" said sample, due to process requirements, vast supply specifications and wood species orientation, slight color variations may occur when comparing the Hardwood Decorative Stair Riser or Trim Panel Finish to other finished products and therefore, we cannot guarantee "exact" matches.

In the unlikely event that warranty service is required, One Step Beyond reserves the right to review said finish damage and holds final authority in determining if finish damage is considered normal wear and tear and if finish repair of the Hardwood Decorative Stair Risers or Trim Panels is in accordance with the One Step Beyond Finish Warranty and Corporate Policy. The customer is responsible for shipping cost to the factory. One Step Beyond will pay for return shipping to the customer anywhere in the contiguous United States.

Due to the nature of the wood materials utilized, colors may vary between dye lots. We are not able to guarantee exact matches on subsequent orders.

Returns cannot be authorized due to "finish" color or wood grain variations, when comparing to other finished products.

One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
Our Guarantee To You

One Step Beyond™ is committed to providing you with the necessary support to help you incorporate our products into your home. We are staffed with experienced professional designers who create innovative and high quality products for your home that add dramatic "artistry" to your home décor. All of our manufacturing is 100% Made in the U.S.A. If you are not completely satisfied with your Decorative Stair Risers, please return to One Step Beyond™ for a full refund. › More

One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs
One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs One Step Beyond: Decorative Stair Risers - design stairs, stair design, decorating stairs, wood stairs